Hong Kong therapist explains why saying ‘I don’t care’ can hurt communication – and relationships

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  • People may use the phrase as a shield to protect themselves or as a means of surrender, but it can lead to frustration and hurt feelings
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Doris Wai |
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Be careful what you say in the heat of an argument; there are some things you can’t take back! Photo: Shutterstock

Here’s a situation that might sound familiar: you are in the midst of a heated discussion with your parents, and before you know it, the phrase “I don’t care!” explodes from your lips. The conversation halts as you stomp out of the room in frustration.

Many of us can relate to this scenario, but is there a better way of getting our feelings across? Katie Leung Pui-yan, a partner, child and family therapist at Therapy Partners in Hong Kong, delves into the reason why saying “I don’t care” can hinder effective communication and explains how we can better express our emotions.

Katie Leung Pui-yan is a partner, child and family therapist at Therapy Partners in Hong Kong Photo: Handout

Big little words

“The meaning of these three words depends on the context and where the person is when they’re saying it,” Leung said.

She explained that if she were in a therapy session with a client and they were talking about their hopes and dreams, saying “I don’t care” could signify frustration or that they were overwhelmed and trying to avoid the topic.

Other reasons for using the phrase could be because the person feels ashamed of their actions and is resorting to “I don’t care” as a way of giving up. Alternatively, it could be genuine indifference that comes from deliberate reflection and acceptance.

“Regardless of these reasons, this phrase is an easy, quick stop to the conversation. It may get you what you want for now – which is to stop talking about a particular topic. But as you might already know, this hardly solves the problem,” Leung said.

I used to be close to my aunt, but now she takes all her anger out on me. What should I do?

Verbal shield

But what exactly pushes a person to say these three words? According to Leung, “I don’t care” can be an emotional shield. While this shield acts as a barrier to protect ourselves from having to take action about a situation, it can easily be misinterpreted as apathy, disinterest, or even arrogance.

If anything, it can actually worsen relationships: “Just think about it. Somebody’s trying to talk to you, and you say, ‘I don’t care’. For the person who hears it, it can feel like rejection and that you have given up or are not willing to try,” Leung said.

She noted that if the person hearing the phrase was an adult, they might feel a sense of urgency and try to force you into doing things you are not keen on.

“On the flip side, if you are worried about a friend, hearing ‘I don’t care’ sabotages the relationship because it shuts down the conversation,” she said.

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Leung quoted the American author Stephen Covey: “The biggest communication problem is we do not listen to understand. We listen to reply.”

“This is a great example of how communication breaks down. When someone says they don’t care, our reaction is to tell them why they should [care] instead of probing to find out what’s actually bothering them,” she said.

Furthermore, pushing someone into an unpleasant situation can cause them to withdraw even further. Then, the recipient of the phrase is left with no other solution but to read between the lines, which can be incredibly frustrating. “You can see how a relationship might end up on a downward spiral.”

Saying “I don’t care” to an adult could cause a sense of urgency. Photo: Shutterstock

Better alternatives

Rather than shooting out these three words, Leung suggested elaborating on how you feel. You can use a simple phrase like “You’re really stressing me out” to get the other person to back off a bit. It also helps set a healthy boundary when dealing with someone pushy.

You can also say, “I can’t care right now, and I’ll get back to you later when I’ve sorted out my thoughts.” This shows the other person that you need time to process your feelings, not that you don’t care about their concerns.

Though it might not sound super important, the phrase “I don’t care” can be loaded with meaning, so Leung emphasised, “The most important thing is to only say that you don’t care when you mean it.”

To test your understanding of this story, download our printable worksheet or answer the questions in the quiz below.

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