Fans of Hong Kong boy band Mirror upset after Malaysia show cancelled, despite Singapore ticket exchange and compensation offers
- Organisers cancel Kuala Lumpur concert due to ‘unforeseen circumstances’, offering to swap tickets for Singapore stop and compensate travel costs
- But many fans unhappy over arrangement and 10-day notice of cancellation, taking to social media to hit out at organiser Unusual Entertainment
Unhappy followers of the popular group let their frustration known on Unusual Entertainment’s social media accounts on Friday, a day after the organiser cancelled the band’s Kuala Lumpur concert just 10 days in advance due to “unforeseen circumstances”.
“Totally disappointed with your company … Do you think this is a joke to you all? Compensation? Refund? You think it really can compensate [for] all that we had anticipated, mentally and [financially],” one fan asked on Instagram.
Unusual Entertainment said ticket holders for the show, originally set to take place at Axiata Arena on April 28, would be eligible for a full refund or could opt to attend the Singapore concert on May 1 instead.
It added that overseas fans would be able to apply for compensation.
Hong Kong’s Mirror tells fans it ‘will keep singing’ at first concerts since 2022
“[They] will be able to apply for a fixed amount of travel expense compensation for expenses incurred before the announcement of the concert cancellation upon providing relevant supporting documents to the organisers,” the company said.
But fans were unhappy with the arrangement.
“I waited for this for so long and not everyone can afford to go [to] Singapore to watch [a] concert. When I heard they [were] coming to Malaysia, how desperate I was to see them,” one commenter said.
Other social media users said the organiser was offering a maximum of 600 ringgit (US$125), which they noted could hardly compensate for the travel expenses.
Mirror member Edan Lui Cheuk-on reached out to his Malaysian followers on his Threads account with a friendly message on Friday, and his fan club in the country replied by saying many had been waiting for the show for five years and felt as if they had fallen “from heaven to hell”.
Another fan also expressed disappointment, saying she had booked her flights, accommodation and local transport, and she could not reschedule her annual leave to attend the show in Singapore.
MakerVille, the band’s management company, said on Thursday it was “disappointed” about the cancellation.
“We will strive to enable Mirror to meet fans across the globe in the future,” it said.
Mirror embarked on their new series of concerts in January with 16 sold-out shows in Hong Kong, followed by an international tour covering stops including London, Los Angeles, Toronto and Singapore.
The boy band shot to stardom in 2018 through ViuTV’s reality talent programme, Good Night Show – King Maker, attracting fans from all walks of life.
