‘Close enough’ isn’t good enough for Hong Kong when it comes to construction safety standards

Hong Kong’s construction sector has the tools, skills and experience to do high-quality work, so why are there still so many reports of slipshod projects?
The culprit is the persistent mentality of doing just enough to get by – a mindset the government must help banish from the industry

Dennis Lee

Published: 8:15am, 22 Jul 2023

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More than a hundred years ago, Chinese scholar and educator Hu Shih wrote “The Legend of Mr Close Enough”, which Hong Kong students would likely have read as part of the Chinese language curriculum. At that young age, I did not fully comprehend the story’s underlying meaning.

At best, I knew Hu was portraying a lazy person satisfied with his lack of effort in doing anything. He was ridiculing a widespread cultural mentality at a time when the mindset of “almost is good enough” and “do the minimum to get by” was spreading from one person to another.

While there is nothing wrong with being content with one’s life and taking things easy, there are times when we carry more responsibility and half-hearted efforts are simply not enough. What I never imagined was that years later when working in the professional world, there would be so many Mr Close Enoughs in the construction industry.

It is not uncommon that before a construction tender is awarded, a tenderer will claim they can deliver all the required work as specified, but everything becomes difficult once the contract is confirmed. At that point, Mr Close Enough makes his appearance.

In a best-case scenario, the contractor tests the owner’s bottom line and asks for design and specification changes so the work can be done by easier means. In a worst-case scenario, the contractor fails to follow the requirements while doing the work and doesn’t tell anybody.

These contractors’ objectives are to provide something close to the specifications by the most economical means, to do the least to get by, and to get it done quickly before it could be rejected. This phenomenon is far from uncommon, with similar challenges emerging in many projects.

We come from an ancient civilisation that invented the dougong nailless construction method and perfected timber framework in imperial palaces and religious temples. Our ancestors could also carve the Jadeite Cabbage, write on a grain of rice and draw inside a snuff bottle. What kind of detailed, quality workmanship can’t we accomplish?

We now have better tools, better technology and better guidelines and standards. The problem is not a lack of knowledge, skills or experience. Instead, the problem is in the mentality of Mr Close Enough, who makes an appearance when a contracting company makes promises bigger than it can deliver and comes under pressure from the owners and stakeholders. After all, doing things properly may be more time-consuming and costly.

From the shifting breakwater structure at the Hong Kong-Zhuhai-Macau Bridge to the shortened steel bars at the Sha Tin-Central rail link, from the shoddy concrete columns at the University of Hong Kong High West Site to the subpar concrete walls at a private residential development at Tai Wai, we are hearing more about substandard construction projects in recent years.

Hong Kong building defects cost more than reputation

This does not necessarily mean shoddy construction is more common these days, but we now have social media and whistle-blowers to expose scandals and spread word of them faster than anybody could cover up or defuse them. Thanks to the conventionally high safety factor in structural design, structures rarely fail even if they are not built exactly to specifications, but that does not mean they are tolerable by industry standards.

There is little incentive for owners or developers to let contractors take their time to finish their work in a capitalist society. However, the quality of the work is also important. This is why good project planning, prudent management, and diligent supervision matter. A successful project demands balancing competing interests – the owner’s time and money versus the contractor’s required resources to deliver the project as intended.

Good management also means that when problems arise – which is almost certain to happen on any construction site – sound, timely decisions are taken to rectify them. This way, we do not continue to pursue the wrong path or fall for the “sunk cost” fallacy, carrying on even when knowingly dealing with a lost cause.

New World Development pulled down and rebuilt floors in Towers 1 and 8 at its Pavilia Farm III project near Tai Wai station after it found the concrete strength in some areas did not meet design requirements. Photo: May Tse

If we do not, the consequences could be severe, as in the HK$2 billion (US$256 million) in extra costs for the Sha Tin-Central rail link. In an extreme example, New World Development decided to tear down and rebuild multiple towers in its Tai Wai residential project while compensating buyers for their losses, losing HK$6.6 billion in market value in the process.

We cannot let the Mr Close Enoughs of the world get away unscathed when it comes to matters of safety standards. The HK$40,000 fine Leighton Contractors received for its work at Hung Hom MTR station as part of the Sha Tin-Central rail link project was nothing more than a slap on the wrist.

Instead, we should consider much more substantial punishment – such as a sizeable monetary fine, long-term registration suspension or criminal indictment – to make sure similar incidents do no occur again in any public or private projects. This is a long-overdue opportunity for the government to banish a harmful cultural mindset in the construction industry and make a profound statement that “close enough” is simply not good enough.

Dennis Lee is a Hong Kong-born, America-licensed architect with years of design experience in the US and China